Shipping & Delivery
Delivered Australia-wide.
We ship from warehouses in Brisbane, Sydney and Melbourne, with a live freight quote calculated at checkout — so you always know the cost before you pay.
Shop tilesHow delivery works
Order online
Add your tiles to the cart and head to checkout. Enter your delivery address to see your shipping options.
Live freight quote
Shipping is calculated at checkout from your delivery address — you'll see the exact cost before you pay, with no surprises.
Dispatch & delivery
Your order ships from our nearest warehouse via our freight partners. We'll be in touch to arrange a delivery window.
Common questions
- Where do you deliver?
- Australia-wide. We ship from warehouses in Brisbane, Sydney and Melbourne, so most metro orders are dispatched from the location closest to you.
- How much does delivery cost?
- Freight is quoted live at checkout based on the tiles you're ordering and where they're going. Tiles are heavy and palletised, so cost varies with quantity and location — the checkout figure is the price you pay.
- How long does delivery take?
- Once you enter your delivery address at checkout, the estimated delivery time is shown next to each shipping option — so you can pick the one that suits you before you pay.
- Do you offer forklift offload?
- Yes. If you have a forklift on site, enter a business name at checkout to see shipping options that include forklift offload. Please only choose a forklift option when a forklift will actually be available: if there's no forklift on site when the truck arrives, the delivery can't be completed and redelivery fees will apply.
- Can I collect my order?
- Yes. Once your order is placed it's prepared by your closest warehouse. You'll receive an email with pickup information, including the warehouse address and a pickup reference.
When your order arrives
Please inspect your delivery on arrival. Tiles are carefully packed, but freight can occasionally cause breakages — if anything arrives damaged, take a photo and contact us straight away so we can sort out a replacement. See our returns policy for full details.
Questions about delivery?
Tell us what you're ordering and where it's going, and we'll talk you through the best freight option.